Coordinating cross-functional product development of a care management platform — EHR workflows, UAT cycles, and provider requirements end-to-end.
Gathered provider feedback and aligned platform features to clinical workflows for a telehealth product.
Built interactive KPI dashboards in Google Data Studio, cutting interpretation time by 25% across stakeholders.
Ran a global hackathon across 5 cross-functional teams using Scrum; improved on-time task completion by 30%.
End-to-end RAG pipeline for a telehealth platform. Hybrid BM25 + vector retrieval, cross-encoder reranking, local Mistral 7B. Answers CPT-code queries across three distinct billing models with audit logging.
Patient-centric, EHR-adjacent platform for Pillbox Health. Coordinated clinical requirements through UAT cycles and rigorous documentation tracking.
n8n workflow replacing manual outreach and reporting. Keeps the human voice at scale.
Led CRM migration for ABC Financial — stakeholder alignment, data migration strategy, and user onboarding from legacy systems.